FreightWaves: ‘Link Logistics Brings Transparency to Industrial Real Estate’

FreightWaves, a leading source of supply chain news and analysis, recently spotlighted Link Logistics’ emphasis on customer empowerment across its portfolio of industrial space for rent. A podcast and article discuss how the logistics real estate firm is transforming its sector by prioritizing transparency and customer relationships. The pieces focus in particular on Link+, an innovative platform for customers that simplifies tasks like rent payments and maintenance requests.

“We thought first and foremost about making the Link+ experience frictionless, as we wanted to develop technology that grows with both Link and the customer,” Link Logistics chief technology officer Clark Ardern says in the article.

This philosophy behind Link+ reflects the firm’s broader focus on providing an enhanced customer experience for the businesses that use its supply chain logistics properties.

“I think the foundation of Link is based on prioritizing customer relationships and building a platform of trust,” Link Logistics chief administrative officer Sonya A. Huffman says in the article. “It has been a big investment.”

Find the full article, headlined “Link Logistics Brings Transparency to Industrial Real Estate,” and accompanying podcast here.